People that work in an office environment do not think about their copier daily. There are two reasons that can cause this to suddenly change, one is that the machine is broken and two is that it is time to get a new one.
The marketplace today is saturated with a lot of vendors that could sell you a copier. Copier leasing services in Boise alone are more than 30, and all of them want to earn your business.
There are a lot of reasons why you should go to a copier dealer, and one of them is the service speed and quality of service. Copier dealers will attempt to diagnose the issue over the phone and they may go as far as troubleshoot it with you. Manufacturers use call centers and they usually just forward the contact information to the nearest technician. They will have no context of the issue, so it takes them a lot longer to diagnose the problem. Having an idea of what is wrong with your copier allows the copier dealers to make sure that they are carrying parts and supplies that they are most likely to need when they arrive at your office. That is most likely what a copier dealer in Boise will do.
Also, manufacturers direct will have products from that manufacturer but local copier dealers carry the equipment from numerous companies. They offer printers, copiers, and scanners. This allows them to better the mix-and-match equipment and to create custom-fit printing solutions for their customers based on the output options, equipment speeds, and pricing. Instead of a square peg, they have pegs that are square, rectangle, round, and quadrilaterals.
Local copier dealers generally have loyal employees who stick around for years. They know their customers well and they know how their services can best help their customers achieve their business goals. Printing costs are between 2 to 4% of a business’s revenue, so you will want to know the person who is advising and selling to you understands what they are talking about and that they will be around to help you in the future.
Their invoicing is also very accurate. If ever you have any questions about your bill, you do not have to worry about being passed around and talking to someone in a call center. They are local, they are accountable and they can even visit you to explain your invoice to you face-to-face.
So why should you contact copier dealers? Most people think that you can get a better price if you go directly to the manufacturer, but that is not true. Copier manufacturers give the same wholesale price to the local branches as they do to their dealers.
This then results in the same cost to the dealer as the branch. If a price difference happens, it is usually because a decision was made to sell it at that price, completely independent of the manufacturer’s initial cost to sell them the copier.
There is a business that has branches throughout the country. A local copier dealer would still be able to service them all effectively. Although it is true that a manufacturer has the power to service your equipment in multiple locations throughout the country what you do not know is that local copier dealers can do that too.
For example, when your branch in Boise needs a copier leasing service, the copier leasing services in Boise will set up a service to be supplied by a company in Boise. This is the method that local copier dealers do around the country.
With that being said, there are local dealers that have a type of fraternity where they are able to hold each other accountable even if they do not work for each other. Their business leaders see each other at numerous conventions and industry gatherings throughout the year. The dealer owners who work together will have each other’s cell phone numbers, should direct contact is needed.
If you are based in Boise, you can contact copier leasing services in Boise to help you with any questions and inquiries that you may have with your copier.
